Booking Policy

All bookings at skin&bodyworks, including online bookings, are subject to availability during listed opening hours. Management reserve the right to cancel or change bookings on occasion. Gift voucher bookings are also subject to availability and are non-refundable.

A booking fee of 50% must be paid at time of booking for all treatments and card details will be required.

 

Cancellation Policy

With all booking cancellations, skin&bodyworks must be notified 24 hours in advance of the booking date and time. Any payments made for treatments in advance, including deposit payments, are strictly non-refundable where bookings are cancelled outside of the allowed timeframe. Unfortunately, we cannot take any personal circumstances into account, we have one policy for all clients and will not make any exceptions on this.

“No Shows” or any cancellations made up to 2 hours before your scheduled appointment¬† will be charged 100% of the treatment cost and required to pay full amount up front for any future appointments.

Please be aware we close at 2pm on a Saturday and all cancellations for Monday and Tuesday by phone must be made before close of business on Saturdays, alternatively you can reschedule your appointments online up to 24hours in advance .